Frequently Asked Questions

Please browse the answers to some frequently asked questions below. If your question is not answered here we would appreciate your feedback in letting us know, please click here for our Contact form and share any questions or queries you may have, thank you.

WHAT DO I NEED TO DO TO GET A NEW WEBSITE ONLINE?

All you need to do is contact us! Imagine sharing the burden of getting a new website online! Sharing that burden and making it a smooth and stress-free process is what we do… We completely guide you on the entire process so you can relax, you’re in good hands! Contact us today for a friendly chat, or to arrange a full quote on your website needs.

WHAT IS A CMS BUILD?

Great question! CMS stands for Content Management System, meaning it’s a system for you to self-manage your website’s content.

WHAT IS A WORDPRESS CMS?

The type of Content Management System (CMS) we use, or build your website with, is called a WordPress CMS.

WordPress is great, it’s very easy to use, it’s what’s known as ‘Open Source Technology’ which basically means you don’t have to pay us (or anyone) for the WordPress software to run, or operate, on your choice of website hosting account.

WHAT IS THE DIFFERENCE BETWEEN A CMS BUILD AND A NON-CMS BUILD?

A website that has a CMS (Content Management System) is one that you can go in and self-edit whenever you like… A website that doesn’t have a CMS is often referred to as a HTML or Non-CMS build and, because there’s no CMS for self-edits, you may need our help to make changes to your website, when needed.

HOW DOES WEBSITE SECURITY COME INTO PLAY?

A CMS is no different to any other software on the marketplace, such as anti-virus software for example… Keeping your Content Management System up to date is essential for security purposes, as it’s generally via out-dated CMS software that hackers will gain access to a website.

A Non-CMS / HTML build is generally more secure and less prone to hacking, because it doesn’t have the back-end software, such as a CMS or Plugins, that can become outdated and vulnerable to the constant and relentless hack attempts that CMS websites experience.

We provide Website Security services, to keep your CMS software up-to-date and secure, see our Other Services page for details, or click here to Contact Us for an obligation-free quote &/or more information.

DOES MY NEW WEBSITE BELONG TO ME?

Yes, the new website that you have paid us to build for you is completely your own property.

Once your new site is online, and if you wanted to move away from us for any reason, at any time (and we sincerely hope you don’t…), the website build and all of the website content that you’ve provided (or we’ve helped you source) would go with you.

CAN I JUST HAVE A SINGLE PAGE OR COMING SOON PAGE SET UP?

Yes, if it’s just a single web page, or a ‘Coming Soon’ page, that you need online then look no further!

We can help you with all aspects of that. Please click here for our ‘Other Services’ page, where you will find all the details, including costs, for your Coming Soon / single web page. Please contact us if you would like to get your web page online with us, if you have any queries, or need further information.

WHAT IS THE BEST FORMAT FOR ME TO SEND THROUGH THE PHOTOS FOR MY WEBSITE?

Emailing your photos as .JPG attachments is the best format for us to receive your website photos.

Don’t have your photos embedded in a Word doc because they lose quality / resolution when we ‘lift’ them out of the Word doc to use on your website. Send them as separate files, attached to an email and use the Subject line of the email to say what page / section or where it is on your website you want us to use the photo.

CAN I SEND PHOTOS FOR MY NEW WEBSITE VIA TEXT / SMS?

Yes, you can text / SMS your PHOTOS for your website to us via mobile number 0403185552.

Please be sure to clearly indicate in your text message where the photo is to appear on your website / web page, if a lot of back & forth is needed for us to get the information from you of what photo goes where on your website, then admin fees may apply for our time.

Please be aware that photos sent via text get compressed (made smaller), so the quality of your photo might not be sufficient for your website, we will let you know if the quality of your photo is too poor for using on your website.

WHAT EMAIL ADDRESS DO I USE TO SEND MY WORDING &/OR PHOTOS FOR MY WEBSITE?

Send your website content via email to CONTENT@integrityonline.com.au.

Send your text content in a Word doc or similar type file.

Send your photos as separate .JPG files, attached to an email and be sure to tell us what page you want the photo/s to appear on, or where on your website you want us to use the photo, ie if sending photos for your Home page Slideshow, tell us which photo is Slide-1, Slide-2, Slide-3 etc..

CAN I HAVE A SLIDESHOW OR SCROLLING IMAGES ON MY WEBSITE?

Yes, you can have a Slideshow of rotating / moving photos on your site.

We can help you source professional, royalty-free photos for your website – great looking photos are an absolute must for your website, we use and recommend iStockPhoto, click here to browse & buy great photos for your website: http://www.istockphoto.com

HOW DO I GET A DOMAIN NAME FOR MY NEW WEBSITE?

The quickest and easiest is to call us on 03 5781 1412 for a chat about what you’ve got in mind, we can help you decide on a suitable domain name, check if it’s available and then process the purchase / registration for you – it’s all part of the service and no additional costs apply for our time and expertise. We also set up your domain name on your FREE website hosting account, so that everything works the way it should, including your domain email accounts, ie yourname@yourdomainname.com.au etc… see following Q&A on having an email address that matches your website address.

CAN I HAVE AN EMAIL ADDRESS THAT MATCHES MY WEBSITE ADDRESS?

Yes, this is called a ‘domain email’ account, having an email address that matches your domain name makes you look professional online and it’s ALWAYS better to be promoting your website address (via your email address) than to be promoting Bigpond or Google (gmail) or any other company.

WHAT IF THE DOMAIN NAME I WANT ISN’T AVAILABLE?

If your domain name of choice isn’t available, then we help you find a great alternative! We’ve helped hundreds of business owners find the perfect domain name for their website over the past 15 years.

WILL MY WEBSITE HAVE MY LOGO & COMPANY COLOURS?

Yes, provide us with your logo /business card / photo of your van etc and we will customise your website with your company branding and colours.